Bidding works like other online auctions. All items have a reserve price (a price known only to the auctioneer) that is the minimum an item will sell for. If you are bidding on a lot and there is an orange icon next to the current bid, it means you have not met reserve. If it has a green check, it means the reserve has been met. When an auction closes, it will say “You Won” on the item. If it says, “You May Have Won”, you did not meet the reserve, so you didn’t win. If you want to make sure you win an item, you should keep bidding up in increments until the orange exclamation point turns to a green check mark. This means you met the reserve. Our auctions are soft close auctions with 20 seconds between each close. That means that at the auction close time, the first lot will start closing, and then 20 seconds later the next, and so on, until the auction has completely closed. If a lot receives a new bid in the last minute, it will automatically add 2 minutes to the closing time, to ensure everyone has a chance to win. We hope this is helpful!
Once you have received your invoice the morning following an auction, call 512-539-0099 between the hours of 9 and 5 weekdays to schedule a pickup appointment. Pickups are BY APPOINTMENT ONLY. This ensures everyone has a speedy and efficient pickup. If you have any questions, email firstname.lastname@example.org
Yes. We ship with FedEx, UPS, and USPS on select items at the buyer’s expense. Items with shipping available will show “Shipping Available” on the lot on the website. If you have a large amount of auction winnings that you want shipped via freight, contact us and we can assist you in setting up freight and can pack the items onto pallets for you. Additional handling fee may apply.
When registering for an auction you will be required to provide a credit or debit card for age verification and a payment method for auction purchases. At the conclusion of the auction, an invoice will be sent to your email address and the card on file will be charged. **If you wish to pay with cash or wire transfer, please contact the auctions department PRIOR TO AUCTION CLOSE at email@example.com and include your name in the email as it appears on your HiBid account.
The buyer’s premium is a charge, in addition, to the closing price of an auction item, or lot. The winning bidder is required to pay both the closing price and the percentage of that price called for by the buyer’s premium.
Yes. Unless otherwise noted, all the items listed in our auctions are inspected and tested for functionality. We do our best to accurately convey the condition of the product in the description field of the listing.
The item condition is intended to be a clear and accurate description that lets the buyer know whether they’re getting something new, used, or something in between, e.g., “new, open box” or “used, good condition”.